eGaming Integrity has been named Independent Online Gambling Assurance Provider of the Year 2026 at the UK Enterprise Awards. The award recognises a business built around audits and assurance reviews for regulated gambling operators.
Casino.com reported that the company was recognised for helping operators assess compliance controls and prepare for regulatory scrutiny. The annual UK Enterprise Awards are organised by SME News and recognise independent businesses delivering specialist services across sectors.
The company’s core work is to test whether policies, procedures and controls operate effectively in practice, not merely whether they are written down. Its services include independent internal audits, assurance reviews, safer gambling evidence reviews, regulatory readiness assessments, and checks on anti-money laundering and know-your-customer standards.
AGB reported that the audit-led approach also covers internal audit frameworks, supply chain assurance and AML and KYC operational standards. The report said gambling businesses face increasingly detailed expectations focused on customer protection, financial crime prevention and evidence-based compliance.
Emma Shilling, the company’s director, said responsible operators want to know where they stand before problems appear, and that independent assurance gives an outside perspective. She also said the team has seen regulation from both sides, which helps it understand where processes can break down and how operators can make practical improvements.
eGaming Integrity says its team includes former regulators and senior compliance specialists with direct experience of the gambling industry. Robert Penfold, its head of internal audit, said the regulatory environment demands clarity, consistency and credible assurance.
Penfold said the safer gambling audit gives boards an independent view of how well safer gambling controls are functioning in practice and the information they need to exercise effective oversight. The company also says its reviews can help operators identify weaknesses before they become more serious regulatory or customer-protection issues.
Separately, iGamingBusiness reported the launch of eGaming Integrity’s Safer Gambling Audit Service. It is designed as a structured audit rather than a high-level review, and examines customer interactions, financial vulnerability checks, governance oversight and internal monitoring.
That service is meant to provide clear, evidence-based assurance aligned with the Gambling Commission’s Social Responsibility and Licence Conditions and Codes of Practice requirements. It is carried out by experienced practitioners and includes an initial evidence review, focused fieldwork and a written report.
The report said the launch followed increasing demand from operators for a more structured and transparent way to demonstrate governance over safer gambling obligations, and noted that eGaming Integrity was among the first providers to bring a fully audit-led safer gambling assurance service to market.
The wider regulatory framework also includes detailed audit requirements. The Gambling Commission’s security audit advice says remote gambling operators must carry out an annual security audit by an independent auditor against the Remote gambling and software technical standards, and newly licensed operators must complete and provide their first audit within six months of being granted a licence.
The same guidance says the full report must be emailed within seven days of the due date, subsequent audits must be completed annually by the set due date, and confirmation emails must be answered within seven days. It also says the Commission must be told without delay about any major non-conformities.
The Commission says a good audit cannot be done remotely on documentation alone. Audits should include evidence gathering, reviews of procedures, access to offices and staff, verification of controls at the place where they are implemented, and the report should name the people interviewed.
Its internal controls guidance on money laundering and terrorist financing says casino operators must appoint a compliance officer where appropriate and inform the Commission within 14 days of the appointment. If that officer is not the same as the director or senior manager responsible for AML and CTF systems, responsibilities must be clear.
In its 2024-25 annual report and accounts, the Commission said its board, through the Audit and Risk Committee, seeks assurance that controls are in place and applied, and that internal audit is meant to provide assurance on whether key risks are properly managed and controlled. It said internal audit reviews identify weaknesses, with responses determined by senior management.
